Compliance Officer

Detailed Job Description

An exciting opportunity has arisen for an experienced Compliance Officer to join a growing Housing Association operating across Bromley and Bexley.

This is a newly created role due to organisational growth and presents an excellent opportunity for an ambitious compliance professional to play a key role in ensuring resident safety and statutory compliance across a portfolio of approximately 700 homes.

Working closely with the Property Services & Compliance Manager, you will be responsible for coordinating and monitoring all aspects of property compliance, ensuring the organisation maintains 100% compliance across key statutory areas while delivering excellent customer service to residents.

Key Responsibilities

• Manage statutory compliance programmes across the housing portfolio
• Coordinate compliance inspections and servicing programmes
• Maintain accurate compliance registers and associated documentation
• Monitor contractor performance and completion of remedial works
• Ensure compliance with all relevant housing safety legislation
• Manage resident communications and access arrangements
• Support delivery of Awaab's Law requirements and statutory timescales
• Manage Damp, Condensation and Mould (DCM) cases
• Monitor Fire Risk Assessment actions and compliance deadlines
• Produce compliance reports and monthly performance information
• Support audits, regulatory submissions and governance reporting
• Work collaboratively across Property Services and Housing teams

Compliance Areas Covered

• Gas Safety
• Fire Safety and FRA Actions
• Electrical Testing
• Legionella and Water Safety
• Asbestos Management
• Lift Compliance
• EPC Compliance
• Damp, Condensation & Mould
• Awaab's Law Compliance
• Health & Safety Compliance

About You

To be successful in this role, you will have experience working within Social Housing, Housing Associations, Local Authority Housing, Property Services or Building Safety environments.

You will possess strong organisational skills, excellent attention to detail and the ability to manage multiple compliance workstreams simultaneously.

You will ideally have experience maintaining compliance registers, managing contractors, liaising with residents and ensuring statutory servicing programmes are completed within required timescales.

Essential Experience

• Social Housing or Housing Association experience
• Compliance, Building Safety or Property Services background
• Knowledge of statutory compliance programmes
• Experience maintaining compliance records and registers
• Strong customer service and resident engagement skills
• Experience working with contractors and external stakeholders
• Excellent administration and reporting skills
• Strong Microsoft Office and data management skills

Desirable Experience

• Knowledge of Awaab's Law requirements
• Damp & Mould case management experience
• Experience using housing management systems such as Plentific, Homemaster or similar
• Technical qualification relating to compliance, property maintenance or housing

Benefits

• Circa £45,000 salary
• Agile working arrangements
• 25 days annual leave plus bank holidays
• Additional Christmas leave
• 10% employer pension contribution
• Employee Assistance Programme
• Professional development support
• Health Plan and Perkbox benefits
• Buy/Sell Annual Leave Scheme

This is an excellent opportunity to join a forward-thinking Housing Association where you will have genuine influence and the opportunity to make a positive difference to residents and communities.

Apply today for immediate consideration.