Manage and maintain the property portfolio through regular surveys and
inspections
* Diagnosing and reporting of damp and mould, including disrepair cases
* Develop and implement strategies to optimise the condition and performance of
our homes
* Conduct property assessments to identify maintenance needs, risks and
opportunities for improvement
* Collaborating with maintenance teams to plan and schedule works
* Ensure compliance with building codes, safety standards and regulatory
requirements, staying informed on changes in legislation
* Surveying properties where residents request Aids & Adaptations or self-funded
home improvements
* Ensure all projects are fully CDM compliant
* Provide technical advice and produce reports, including expert witness services
where required
* Processing out-of-contract requests, ensuring the right repairs solution is
applied
* Write specifications, manage tender processes, and ensure procurement
policies are followed
* Manage budgets and costs using NHF Schedule of Rates (M3NHF)
* Monitor expenditure and ensuring cost-effective solutions
* Identify and manage risks across cost, programme and health & safety
* Monitor contractor performance against KPIs and driving continuous
improvement
* Handle service recovery and investigate complaints to achieve high levels of
customer satisfaction
More About You
You'll have a strong technical background in surveying, construction or property
maintenance, with an eye for detail and a resident-focused approach. You'll bring:
* GCSEs (A*-C) in Maths and English or equivalent
* HNC, degree or equivalent in Surveying, Civil Engineering, Construction or a
related field is desirable
* Minimum 2 year's experience in housing regulations, building codes and safety
standards
* Strong knowledge and diagnostics of damp and mould, including experience
with disrepair cases
* Understanding of CDM Regulations 2015 and how they apply in housing
* Knowledge of HHSRS and relevant legislation
* Experience with NHF Schedule of Rates (M3NHF) for cost control
* IT proficiency, including Microsoft Office, with the ability to produce clear
technical reports
* Excellent communication and interpersonal skills, with the ability to engage with
residents and stakeholders and resolve complaints effectively
* A full clean UK driving licence and access to a car is essential
