Job Title: Housing Officer
Location: Brent
Contract Type: Temporary, Full-Time
Pay Rate: PAYE £21 | Umbrella £27 per hour
Overview
We're looking for an experienced Housing Officer to provide an efficient, customer-focused housing management service. You'll manage a patch of properties, handle tenancy issues, address ASB, support residents, and ensure estates are well maintained and compliant.
Key Duties
Manage tenancies, conduct sign-ups, visits, and end-of-tenancy checks.
Handle ASB cases, tenancy breaches, and neighbour disputes.
Carry out estate inspections and coordinate repairs with contractors.
Monitor rent accounts and work with tenants to prevent arrears.
Support vulnerable residents and make referrals where needed.
Maintain accurate records using Orchard (MRI Enterprise) or similar systems.
Requirements
Previous experience as a Housing Officer or similar role.
Knowledge of tenancy management, housing law, and ASB processes.
Strong communication, organisation, and problem-solving skills.
Proficiency in housing management systems (Orchard desirable).
Full UK driving licence and access to a vehicle for site visits.
Offer
Competitive hourly rate with weekly pay.
Supportive team environment.
Opportunity to make a real impact on residents and communities.
