Tempest Charities are recruiting an experienced HR & Administration Manager to support our mission-driven organisation serving communities across South West London. This role combines strategic HR leadership with hands-on operational management, requiring someone who understands the nuances of working within diverse community settings and can build trust across different cultural contexts.

Key Responsibilities

HR Management

• Lead recruitment, onboarding, and retention strategies
• Manage employee relations, performance management, and disciplinary processes
• Develop and implement HR policies ensuring compliance with employment law
• Oversee staff wellbeing initiatives and workplace culture development
• Coordinate training and professional development programmes

Administrative Leadership

• Manage office operations and facilities across our South West London sites
• Oversee IT systems, databases, and administrative processes
• Coordinate board meetings, trustee communications, and governance compliance
• Implement efficient systems to support organisational growth
• Manage office budget and supplier relationships

Community Engagement

• Work collaboratively with staff and stakeholders from diverse backgrounds
• Demonstrate cultural sensitivity and understanding of community needs
• Support inclusive workplace practices that reflect the communities we serve
• Build effective working relationships across all levels of the organisation

Essential Requirements

• Proven HR management experience, ideally within the charity or community sector
• Knowledge of UK employment law and HR best practice
• Experience working effectively within multicultural community environments
• CIPD qualification (Level 5 minimum) or working towards
• Excellent interpersonal skills with ability to build trust across diverse groups
• Strong administrative and organisational capabilities
• Experience managing office operations and facilities
• Proficient in HR systems and MS Office suite

Desirable

• Experience working with community-based organisations in South West London
• Understanding of charity governance and trustee management
• Knowledge of safeguarding procedures
• Budget management experience

Working Pattern: 3 days per week in South West London office, flexibility on remaining days