Intensive Housing Management Officer

We are currently looking for two experienced Intensive Housing Management Officer's to join a supported housing provider covering services across Colchester and Clacton.

This role will involve working with residents with a range of complex needs, helping them to sustain their tenancies, improve their wellbeing and develop the skills needed to move on into independent accommodation.

Duties will include:

• Managing a caseload of residents within supported accommodation.
• Supporting residents to maintain their tenancy and work towards independent living.
• Dealing with rent accounts, arrears, Housing Benefit and tenancy-related matters.
• Carrying out property inspections, occupancy checks and welfare visits.
• Completing risk assessments, support plans and safeguarding referrals where required.
• Working closely with external agencies, local authorities and support providers.
• Monitoring residents' wellbeing and providing appropriate interventions and support.
• Ensuring properties are maintained to a safe and acceptable standard.
• Supporting residents to access education, training, employment and community-based services.

Essential Requirements:

• Previous experience within supported housing, homelessness services or housing management.
• Experience working with vulnerable adults and individuals with complex needs.
• Good understanding of tenancy management, safeguarding and risk assessment.
• Ability to build positive working relationships whilst maintaining professional boundaries.
• Strong communication and case management skills.
• Full UK Driving Licence and access to a vehicle would be advantageous.