Welfare and Compliance Officer

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Welfare and Compliance Officer | Brent, London

Welfare & Compliance Officer

📍 Brent

🏢 Orisha Housing
💼 Temp to Perm Opportunity

Orisha Housing is currently seeking a Welfare & Compliance Officer to support vulnerable residents while ensuring compliance with housing regulations, safeguarding, and health & safety standards. The organisation operates as a management agent for supported housing providers, working closely with residents who may have complex or additional support needs.

This is a hands-on, people-focused role ideal for someone experienced in welfare support, tenancy sustainment, or compliance within a housing or supported living environment.

Key Responsibilities

  • Deliver a tenancy sustainment service, supporting residents at varying levels and assisting them to move towards independence

  • Carry out regular welfare checks and risk assessments

  • Support residents with benefits applications, budgeting advice, and access to external support services

  • Monitor and ensure compliance with housing legislation, safeguarding, and health & safety requirements

  • Manage Stage 1 complaints and maintain accurate case notes and records

  • Liaise effectively with local authorities, support agencies, and internal teams

Contract Details

  • Initial 4-week temporary contract, with the intention to transition into a direct permanent role

  • £13.50 PAYE or £17.80 per hour Umbrella

Ideal Candidate

  • Experience in welfare, compliance, supported housing, or tenancy sustainment

  • Confident dealing with vulnerable residents and challenging situations

  • Strong communication, record-keeping, and organisational skills

  • Knowledge of safeguarding and housing compliance standards

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Job Information
Role
Welfare and Compliance Officer
Role Type
Location
Brent, London
Sector
Property and Housing
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