Assistant Manager - Housing
Appegio Housing Association
📍 Birmingham (Fully On-Site | Multi-Office)
💷 £35,000 per annum
🚗 Driving licence required
About the Role
Appegio Housing Association is looking for a proactive and experienced Assistant Manager to support the day-to-day delivery of housing services across multiple sites in Birmingham.
This is a fully on-site role, ideal for someone who enjoys being visible, hands-on, and closely involved in operational housing management. You'll work as part of a strong and supportive management team, helping to ensure high standards of compliance, service delivery, and resident support.
Key Responsibilities
Support the management of housing and supported housing services
Ensure compliance with housing regulations, policies, and procedures
Oversee and maintain accurate paperwork, documentation, and records
Contribute to policy and procedure writing and reviews
Support staff supervision, performance, and day-to-day operations
Manage and support matters relating to Housing Benefits and rent
Liaise with internal teams, external partners, and local authorities
Travel between offices as required across Birmingham
About You
You will ideally have:
Proven experience within housing or supported housing
Strong knowledge of Housing Benefits, including Exempt Supported Housing
Confidence with compliance, paperwork, and policy writing
Previous experience in a supervisory, team leader, or assistant management role
A practical, organised, and detail-focused approach
Excellent communication and stakeholder management skills
A full UK driving licence and access to a car
Ability to work effectively within a collaborative management team
